• Travel Safety in Turkey

    Travel Safety in Turkey

Travel Safety in Turkey

Our COVID-19 Policy

2020 has been a very unusual year. We spent the first quarter of the year worrying about ourselves, our beloved ones, and all other people. We learned how to protect ourselves and the others around us. Meantime we created our own protocols of shopping and handling packaged goods, fresh vegetables, and fruits, etc. Then we locked down and remained calm and stayed at home if we were not obliged to do otherwise. Our lives changed suddenly and very radically. In the meantime, we started to build up Our Covid-19 policy for maximum travel safety in Turkey.

As soon as, we figured out how to sustain our lives, we started to learn how to sustain our work and businesses. It was a long process. Hike’n Sail Travel is the only active member of the Adventure Travel Trade Association (ATTA) which has more than 1300 members in more than 100 countries. All of these tour operators collaborated with each other, local authorities, sharing opinions and best practices so that they could put together their re-opening protocols in order to provide the safest possible circumstances for their clients and their staff.

Please click for the latest Travel Update


Our Covid-19 Policy

Arriving Healthy

Travel Safety in Turkey

Our COVID-19 Policy

Your health has always been a priority on our trips, and so moving forward we’ll be implementing a guest pre-trip screening process based on new standard operating procedures developed among a number of companies within the outfitting world. This will include a temperature check and answering standard questions. Please understand that if you or a member of your household cannot meet the screening criteria, travel with us will not be possible.

Please download and fill this form and send it to us: H&S – Participant Acknowledgement of Risk

Maintaining Physical Distance

Travel Safety in Turkey

Small-Group Sizes – Our group sizes will not exceed 10 if you are the members of the same household. Otherwise, we will reduce it to 7, there will be more space in the vans and on the boats, and everybody will have a window seat in the van.

Dining – We are making our meals as flexible as possible, providing options for larger or separate tables whenever we can, and dining al fresco if possible!

Choose to book privately – We strongly encourage you to travel with a group of friends and/or family. This seems to be the best option during the pandemic. H&S trips are extremely family-friendly and very flexible with our Covid-19 policy.

Slow Travel – We have started to design our itineraries to fit the slow travel principles even before COVID-19. We stay in small or remote places, plan to stay more than 1 night at each location, travel in the shoulder season, cover a small region, rather than traveling across the universe. This travel format is not only safer but also helps to absorb and enjoy the experience even better.

Cleaning & Sanitation in Our Covid-19 Policy

Additional precautions have been implemented to further clean and disinfect all surfaces of the various equipment we use, including kayaks, door handles, surfaces on vans, and boats. In the vans and onboard our staff will make the sanitizers for your use handy.  We encourage you to bring your own hand sanitizer as well.

Bring a Face Covering

Travel Safety in TurkeyBring your preferred face covering, and we’ll supply a few extras on the trip in case you forget. Medical masks are best and easy to carry. Cloth masks, buffs, etc. are all good options. You are obliged to wear masks in public in Turkey at all times, also there will be times when they are required such as at an indoor orientation meeting or when using group transport.

Following the basic rule above you will keep yourself safe and help the travel safety in Turkey.

COVID-19 Code of Conduct

Please read  COVID-19 Code Of Conduct for our expectations for you to follow and agree regarding the physical distancing and other precautions that are essential for all participants.

We strongly recommend following Turkish Airlines travel and COVID19 updates.

Dear Passengers,

During the curfew starting at 7.00 PM on Thursday, April 29, 2021, and ending at 5.00 AM on Monday, May 17, 2021, intercity travel in Turkey is not permitted, except in mandatory circumstances. These conditions apply to citizens and residents of Turkey. Passengers with a travel permit will be able to travel only if their HES codes are not associated with diagnosed/contacted cases.

In addition, only passengers with a travel permit may book flights between 7.00 PM on Thursday, April 29, 2021, and 5.00 AM on Monday, May 17, 2021. Passengers who have already purchased a ticket for this period can change their tickets free of charge if they are unable to obtain a travel permit.

Question: When is the curfew (full lockdown period) in effect?

Answer: A full-time curfew will be imposed starting on Thursday, April 29, 2021, at 7.00 PM and ending at 5:00 AM on Monday, May 17, 2021.

Question: Will flights continue during the total lockdown?

Answer: Flights continue as planned. There has been no change in the domestic flight schedule other than the travel permit requirement.

Question: I purchased a domestic flight ticket during the curfew period prior to the issuance of the Ministry of Interior circular. Do I still need a travel permit to travel on these dates?

Answer: The travel permit is required for passengers who purchased tickets for domestic flights taking place during the total lockdown. You must present your travel permit to our officers at the check-in counter and to law enforcement officers if requested, while you are outside.

Question: I purchased a domestic flight ticket just before the total lockdown. What will happen to my ticket if I am unable to get a travel permit?

Answer: Passengers who cannot obtain a travel permit and have flights during the lockdown can change their tickets for flights ticketed before April 26, 2021, and the new flight is until June 30, 2021 (inclusive) without paying any fare difference or change fee provided that the new ticket is purchased for the same fare class or without paying any penalty fee for unused tickets. For detailed information, change, and/or refunds, please contact the call center (0850 333 0 849).

Question: I have an international flight during the lockdown. Do I need a travel permit?

Answer: Passengers traveling abroad from Turkey do not need to obtain a travel permit. Passengers who have international flights with domestic connections can go to the airport and board their flights if they submit their international tickets during the checks.

Question: I am arriving in Turkey from abroad and have a domestic flight. Do I need a travel permit?

Answer: There is no travel permit requirement for passengers arriving in Turkey from abroad. Passengers continuing to another city in Turkey with a connecting domestic flight are exempt from the restriction. If required or requested, they must present the ticket indicating an international flight.

Question: Where can I go if I have a problem with my travel permit or HES code at the airport?

Answer: While the city sales offices are closed during the total lockdown, the sales offices in the airports continue to provide service and support. If you encounter a problem, you can get support from the airport sales offices.

Question: Will people who are not citizens of the Republic of Turkey also be affected by the curfew?

Curfew exemptions for people who are not citizens of the Republic of Turkey only cover tourists who are in Turkey for a temporary/short period of time within the scope of touristic activities. Other foreigners who are in Turkey, including residents, temporary protection holders of international protection applicants and status holders, are subject to the conditions of the curfew.

Last updated: 28:04:2021

Please note that the quarantine for passengers from UK and Denmark is lifted.

We strongly recommend following Turkish Airlines travel and COVID19 updates.

Dear Passengers,

During the curfew starting at 7.00 PM on Thursday, April 29, 2021, and ending at 5.00 AM on Monday, May 17, 2021, intercity travel in Turkey is not permitted, except in mandatory circumstances. These conditions apply to citizens and residents of Turkey. Passengers with a travel permit will be able to travel only if their HES codes are not associated with diagnosed/contacted cases.

In addition, only passengers with a travel permit may book flights between 7.00 PM on Thursday, April 29, 2021, and 5.00 AM on Monday, May 17, 2021. Passengers who have already purchased a ticket for this period can change their tickets free of charge if they are unable to obtain a travel permit.

Question: When is the curfew (full lockdown period) in effect?

Answer: A full-time curfew will be imposed starting on Thursday, April 29, 2021, at 7.00 PM and ending at 5:00 AM on Monday, May 17, 2021.

Question: Will flights continue during the total lockdown?

Answer: Flights continue as planned. There has been no change in the domestic flight schedule other than the travel permit requirement.

Question: I purchased a domestic flight ticket during the curfew period prior to the issuance of the Ministry of Interior circular. Do I still need a travel permit to travel on these dates?

Answer: The travel permit is required for passengers who purchased tickets for domestic flights taking place during the total lockdown. You must present your travel permit to our officers at the check-in counter and to law enforcement officers if requested, while you are outside.

Question: I purchased a domestic flight ticket just before the total lockdown. What will happen to my ticket if I am unable to get a travel permit?

Answer: Passengers who cannot obtain a travel permit and have flights during the lockdown can change their tickets for flights ticketed before April 26, 2021, and the new flight is until June 30, 2021 (inclusive) without paying any fare difference or change fee provided that the new ticket is purchased for the same fare class or without paying any penalty fee for unused tickets. For detailed information, change, and/or refunds, please contact the call center (0850 333 0 849).

Question: I have an international flight during the lockdown. Do I need a travel permit?

Answer: Passengers traveling abroad from Turkey do not need to obtain a travel permit. Passengers who have international flights with domestic connections can go to the airport and board their flights if they submit their international tickets during the checks.

Question: I am arriving in Turkey from abroad and have a domestic flight. Do I need a travel permit?

Answer: There is no travel permit requirement for passengers arriving in Turkey from abroad. Passengers continuing to another city in Turkey with a connecting domestic flight are exempt from the restriction. If required or requested, they must present the ticket indicating an international flight.

Question: Where can I go if I have a problem with my travel permit or HES code at the airport?

Answer: While the city sales offices are closed during the total lockdown, the sales offices in the airports continue to provide service and support. If you encounter a problem, you can get support from the airport sales offices.

Question: Will people who are not citizens of the Republic of Turkey also be affected by the curfew?

Curfew exemptions for people who are not citizens of the Republic of Turkey only cover tourists who are in Turkey for a temporary/short period of time within the scope of touristic activities. Other foreigners who are in Turkey, including residents, temporary protection holders of international protection applicants and status holders, are subject to the conditions of the curfew.

Last updated: 28:04:2021

Please note that the quarantine for passengers from UK and Denmark is lifted.

COVID-19 Code of Conduct

Courtesy and respect for others have always been an unspoken code of conduct for our group trip participants. While we are modifying many procedures to reduce the risk of infection, we recognize that we cannot control people’s thoughts about the threat of COVID-19.  Some may be very concerned about contracting the disease, while others may not feel particularly cautious. Our goal is to create a trip atmosphere that both protects the health of all trip participants and provides a positive experience.

We know that COVID-19 spreads through virus droplets spread by people and these can be transmitted directly or by contact from certain surface areas. Medical professionals have issued guidance on how to minimize spread and we are implementing these as best we can.  We need everyone to support a spirit of cooperation and, to that end, we have established these behavioral expectations.

By participating on an H&S trip, you agree to the following Code of Conduct:

  • I agree to use handwash systems that are set up and be very aware of general hygiene
  • I agree to follow any system a guide sets up at meals or other times designed to protect the health of all trip members.
  • I will wear a facial covering if instructed to do by H&S staff.  I understand this is not optional.
  • I agree to follow the direction from H&S staff if there is a request for a change in behavior relating to the health and safety of all H&S guests and guides.
  • If I refuse to comply with these rules of conduct, I understand that H&S staff reserves the right to remove me from any trip and I am responsible for any evacuation expense.

Please click on the "x" to close the window.